Our Valued Services
In addition to the varied machines offered by us, we also offer our clients various value added services like consultation, maintenance, distance guidance and servicing. This enables us to establish maximum client satisfaction, and establish long lasting relationship with them.
These services are offered by us at different stages of the sales process, including:
Following are the various services that are offered by us:
- Consultation for new textile factory foundation and suitable machine matching suggestion
- Training for embroidery technology and digital printing technology, machine operation and machine maintenance and repair
- Distance guiding on line or on phone for settling machine problem during machine running
Our industrious team comprises engineers who work 24 X 7 for providing fast and accurate services to our valued clients. In order to support our local agent/office, the service engineer pays frequent visits that helps in providing an overall maintenance.
We have adopted a unique approach, called ‘growth platform’ strategy, which comprehends that the engagement of the client with the organization is not limited to buying-selling of the product. Instead, it continues throughout the life cycle of the product in the form of solutions offered by us for their maintenance. This approach reflects that the real use of our products lies in our services. This has helped us in gaining immense recognition amongst our clients spread across the globe.